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Not worth the hype atall. The service was so nagging and irritating. We had three servers coming back and fourth asking us if we are ready even when we said we need time. Coming to food it was horrible. I think they are confused what to offer us, the menu was all over , they have a mix cuisine of Mexican (tacos)Asian and i dont what others are called.
We ordered egg rolls - and i all i could smell is re used oil. Then we ordered soup which was more like tamarind Juice. The noodles were disaster. They give rice as complementary which was very confusing. What do we eat the rice with? and why is it complementary when we cannot munch on!
Doing a paid ad sponsor by different bloggers will not change the business. I Hope you guys will work on your service and food especially.
We (my family) had a custom order (each) made by one of the many chefs inside the restaurant. There's a big counter that reassembles a buffet where every option is labeled and after you choose all elements of your dish, the chef cooks'em on a huge grill. Delicious food and confortante outside area in front of the main entrance.
I love this restraunt. They have a unique concept of 'Make your own bowl'.
They let you choose your ingredients ,add sauces and stir fry the flavorful ingredients.
Everyone can dine in here. They have a wide variety of ingredients for vegetarians, meat lovers, halal, pescatarian.
Also you get rice and soup for free with the meal....that too unlimited.
I will give extra marks for their friendly service and staff. HIGHLY RECOMMENDED.
While the wood was delicious and looked fresh... the cleanliness of the facility and proper cooking methods need addressing. There was human hair stuck to the table, table it self was sticky... and to top that off, there was a bunch of hair in my plate....
MONGOLIAN VILLAGEWe met another couple here for dinner on Monday evening (Mar 2/20). The four of us always loved Mongolian Village, that was until last night.
We had what was without a doubt, the absolute worst waiter any of us had ever encountered. It’s started with the drink order. I asked for a Bacardi and coke, and his response was we only have Capt Morgan, but it’s the same thing. No. It. is. not! We settled on the drinks and went for our food. Upon returning to the table he approached with the drinks and lean across me, his side brushing my face in order to serve my date her drink. Very bad form!
As we finished eating, I asked for the rest of my dinner “to go” He then brought a styrofoam container and dropped it in front of me and walked away. A little taken aback, I asked him how I was supposed to fill it with just a fork. Having been there many time, I knew they take your plate away and package it go. Instead, his response was to pick up my plate and scrape the food from my plate into the container with some of my food spilling onto the table. He wiped that with his hand back into the empty plate and set it back in front of me. The four us just looked at one another, incredulous. He topped it off by lean across the gentleman with us in order to retrieve his date’s plate. That’s was it, we’d had enough. We asked for the machine to pay, which he brought, and then stood over us while we used the machine. No one in our group left a tip, and none of us will be returning to the Robertson Rd location again. From now on we’ll drive across the city to the Mongolian Village at Gloucester Centre where we know we’ll get good service.
Very clean. And food is always fresh. Friendly staff. This place got me thru a pregnancy where I couldn't stand the smell of food. I go there make my food exactly how I want it with exact ingredients and its served. Was awesome! Been going there for over 10 years now as a go to for date night.
Love going here. They are so accommodating with dietary requirements. Being vegan, I know that I can go there with family and friends and everybody will be satisfied because you pick whatever you want.
We booked via the online tool early as it was for Valentines and I was pleased to receive an email confirming the booking from Ryan, so great comms from the get-go. We were met with a big smile at the door and then looked after royally by Josee our server. As this was our first time eating there, Josee took us through the options and we chose to select our own veg, meats and sauces for cooking on the hot plate by the grill chefs. Each bowl is weighed and you are charged accordingly. As soups and rice come included as a side (as much you want) we started with a hot and sour bowl of soup each and then picked our own choices from the massive selection on offer. With lots of meat options and seafood there’s something for everyone, including soy based options, along with fresh crunchy veggies. My bowl was $17 and my wife’s about $15. It was plenty of food with the rice, rice pancakes and soup. Next time we go I’ll pick more meat as it shrinks on cooking but it’s down to personal preference of course. All in, with a dessert (we shared it as we were stuffed), beer and a cocktail for about $55 plus tip was a great price. Great job guys, we’ll be back for sure!
We got take out. Beef with vegetables at this restaurant. Horrible! The vegetables were barely cooked, the carrots were dry like dehydrated vegetables. The rice was like a clump of glue and the soup, hot and spicy was beef consume out of a can, awful with overcooked bean sprouts. The Spring rolls wete obviously something that was thrown into a microwave and again awful.
Anyone can do what they do, but as a restaurant it is like eating leftovers in a home where noone knows how to cook and serves overcooked/undercooked leftovers from takeout.
Was there for supper, my thoughts: it MIGHT be better suited to lunch. Staff was nice enough, service was very good. Decor, as I say, better suited to lunch (nothing fancy). The food is, at best, mediocre. It's an interesting setup. Buffet style wherein you "assemble" your dish and they cook it. Different and that was ok but I wasn't overly impressed with the food. Not expensive but certainly not cheap. 2 stars would be unfair and 3 feels like too much.
Really like this place, but the quality went down and prices went up. They also have a new kid's menu we decided to try for my son- ordered chicken strips and was told it's a chicken breast made into strips, but what it really is is a processed ground chicken burger cut up and served with ketchup. It was gross, and the kids menu doesn't include anything (ie: fries), you order and pay for each item individually, and is not worth the money IMHO
Our waiter, Mario, was fantastic. He was always on top of filling drinks and bringing more rice, etc. right when we needed it. The food was excellent, it’s hard to go wrong when you get to pick everything yourself. The food comes fast and the atmosphere is calm and pleasant. We will be recommending this location to all of our friends.
Great staff and ambiance. Food quality and service is well worth the visit. Both a pre prepared menu and self serve, create your bowl station available. Fresh ingredients, spices, veggies, meats, noodles e.t.c. Be prepared to pay by weight if you choose the self serve option. Soup and rice served with all meals. Enjoy!
The food is fantastic, the selection of ingredients, noodles, and sauces is great, but it's way overpriced for what's still just a stir-fry (albeit a delicious one!). Nothing to dislike about Mongolian Village except the prices. Good for an every once in a while treat.
We've been coming here for 18 years or so, and after a brief rough patch here and there over that time, Mongolian Village Grill is on top of its game again. Your meal is largely as good as you make it, as it's a buffet of fresh raw ingerdients and sauces that you combine. You pay by weight, but we usually get enough for leftovers. Not a cheap place to eat, but worth it once you know what you like. Meat and noodles are heavy, veggies are light, so you decide what you want with that in mind regarding the price.
Great food and great service! You grab a bunch of fresh, raw ingredients, they weigh your food and you pay by weight. It's then stir fried to perfection and served. Free soup and rice included with the meal. They also have all you can eat prices during lunch as well as special options for Mongolian Village Club members that you receive by email.
The food is excellent quality. The major problem was every time we brought a bowl to be cooked, the chef negotiated with us (it was more like an interrogation). Mongolian Village needs to simplify its menu with all you can eat ONLY like the big Mongolian grills in Toronto. Dont weigh your customers food or give them complex rules to get discounts. Everyone pay $19.95 for all you can eat, make it easy and more people will come.
Figuring out how things work at the restaurant was a bit confusing. The food was alright. Didn't have much problem with the wait staff. It was a bit daunting making your own but the flavor was acceptable. There are tastier food options in the area.
I've been here many times and every time I go I promise that I won't return and hopefully, this time is for good! I don't like this place especially due to the way they structure their meals: the let you choose the stir fry items and that invariably leads to a poor meal that costs $20. There are many other good choices for that price range.
I experienced Mongolian Village for the first time and love the options of meat, seafood, veg, noodle and sauce. If you are a fan of Hot and Sour soup, I suggest getting a bowl. I had 3. Plus my plate and I shared dessert. Can't go wrong here.
We had an awesome time there at Mongolian Grill as we had come for the All-you-can -eat on the weekend for lunch at Robertson road. Food was really delicious and they have so many options for vegan and those following a Keto diet.Staff was very professional and helpful. Our server was so nice and she even brought our cake with a candle and took some pictures knowing that we had a birthday girl in our group. We'll go there again soon.
I was surprised with how satisfied I ended up being. The food is a little expensive but you get to select everything you want and place it in a bowl. You then pay based on the weight of the bowl and then they cook it for you. It was very good and I will definitely go again
Great food, great staff. The thing I like the most about this place is that you can create a meal that accommodates your dietary restrictions and a portion size in line with your hunger. Definitely check them out if you've never been before
Absolutely fantastic. It was my first time and they completely exceeded my expectations. The service was fast & friendly, the food was fresh and loved their lunch specials and the experience is something you can't get at any other restaurant! Definitely worth checking out if you haven't been in a while!
Food is good. You pick it all out in a bowl and they cook it fresh for you. They have some suggested sauce mixes for you to make or you can make your own. The waitress was not very attentive for the drinks.
It's a fun experience, where become part of the meal prep. You're shape the taste and textures of your meal.Skip the beef, it is always over cooked, and is practically shoe leather.
Also, if you eat a moderate to high quantity, be ready to pay more than you would at other places for an equivalent amount of food. It's by weight and it adds up very quickly.